Extended Software Protection Plan
Software is never “finished” at launch. Our protection plan keeps your website or application secure, updated, backed up and monitored — so small issues never become outages.
Security Patches & Updates
Bug Fixes & Small Changes
Uptime & Error Monitoring
Scheduled Backups & Recovery
Performance Tuning
Priority Support Response
What the Protection Plan Covers
Frameworks release security patches, browsers change, integrations update their APIs, and traffic grows — software that nobody maintains slowly breaks. The Extended Software Protection Plan bundles everything a live system needs into one predictable arrangement: framework and dependency updates, security patching, bug fixes, uptime and error monitoring, scheduled off-site backups with tested recovery, and a priority channel to reach our engineers when something needs attention.
Plans are shaped around your system and its risk profile — a marketing site, an eCommerce store and a line-of-business application need different levels of cover. We support software we built as well as systems developed by other teams, after a short technical review.
Why Clients Keep Their Plans Running
We have maintained client systems for as long as we have built them — since 2004 — and long-running support is a big part of why our client retention stays high. With a plan in place you get known response times, a team that already understands your codebase, and small improvements shipped continuously instead of piling up into a risky rebuild.
The plan pairs naturally with our application maintenance and support and DevOps services, and if you ever need urgent help outside a plan, our urgent service is available. To get a quote for your system, contact us — every inquiry gets a personal reply within one business day.