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Application Maintenance & Support

Get affordable & reliable post-delivery application maintenance & support services covered under strict SLA. Let our experts manage your applications so you can focus on running and growing your business.

Full Cycle Services

We provide all-round support– from software assessment & consulting to 24x7x365 IT system maintenance.

In Depth Technology Expertise

Our knowledge of latest technology ensures maximum uptime of apps and its compliance with industry standards.

Experienced Team

With 450+ full time employees having 4+ years of average experience, we can solve the most difficult software issues.

Flexible Pricing

We offer various pricing options to choose from. You can pay only for the specific services as per your need.

97%+ Client Retention
12+ Years Experience
%+ On Time Delivery
% CAGR over past 3 years

We Cover All Maintenance & Support Challenges

Our maintenance and support engineers help you deal with all major and complex maintenance challenges. Our services meet specific challenges that your software faces:

Corrective Maintenance Services

Our experts can customize, re-engineer and enhance your present software solution. We can tackle all major or minor issues that hamper system performance and functionality.

Adaptive Maintenance Services

We also offer adaptive maintenance services in which our team make sure that your software work stably and reliably in the new, altered environment.

Scheduled Maintenance Services

Our experts make sure that your entire IT system or application stays updated and in-line with the latest technology, ahead of competition.

Our Services

Software Support

Our experts will help you with software issues of any complexity level such as standard issue fixing, proactive monitoring, source code issue resolution, application code optimization, new functionality realization, etc.

Application Maintenance

We provide complete maintenance services including technology consulting, security audit, server management, OS versions update, application licenses check, resources availability & performance control,

System Monitoring

Our team can monitor your core applications and overall system performance 24x7x365 to ensure maximum uptime. We provide application & server monitoring, event log management, and backup & recovery.

Application Improvement

Our engineers revise the current state of an web or mobile application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of software products.

Pre-Support Auditing

We independently audit the software products that are developed by Pixel Crayons as well as any other third parties. We provide document containing a detailed status assessment and recommendations on its enhancement.

DevOps Solutions

Our experts also provide DevOps solutions and automate the process of software delivery and infrastructure changes. It makes the whole process of development, testing and maintenance secure and rapid.

3rd Party Application Takeover

KB Solutions carries out complete third party application takeover and maintenance. Here is our completed process of third party application takeover:

Handover
  • Knowledge transfer from present team to KB Solutions
  • Architecture & code audit
  • Related documentation auditing
  • Functional and performance testing
Remedy Activities
  • Bug fixes
  • Performance tuning
  • Missed documentation replenishment
  • Improvements planning
Maintenance & Support
  • Online helpdesk and support service
  • Scheduled and on-demand updates
  • Issue tracking and cause removal
  • Backup and recovery

Advantages of Application maintenance & support

KB Solutions offers a host of benefits that make your support and maintenance task hasslefree. Here are some of our USPs:

Experienced maintenance & support engineers

Proactive IT maintenance based on latest technology

Get trust of a brand which has developed 10000+ applications

450+ full time employees with 4+ average experience

24×7x 365 availability & on-time project delivery

Track progress via Easy Communication

Applications Support & Maintenance